At Urban Footwear Styles, we prioritize swift and secure delivery of your fashion essentials. Our team processes orders with meticulous care, ensuring your footwear arrives in pristine condition. Whether you've selected casual, athletic, or formal styles, each item undergoes quality checks before dispatch. We partner with trusted logistics providers to maintain reliability across urban and international destinations.

Orders are typically processed within 1-3 business days (excluding weekends/holidays). Delivery timelines vary based on your location and shipping method. For domestic shipments, allow 3-7 business days post-dispatch. International deliveries may require 10-20 business days, subject to customs clearance. Seasonal peaks or unforeseen events may occasionally extend these estimates, but we proactively monitor all shipments.

We offer transparent pricing with two straightforward options:

Standard Shipping (10-15 Business Days): $15 for orders under $60
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more (up to $9,999).

Note: Expedited shipping is temporarily unavailable, but we're evaluating faster solutions for future implementation.

We currently ship to 50+ countries across North America, Europe, and select Asian markets. Some remote areas or islands may incur additional delivery fees. Unfortunately, we cannot serve conflict zones or regions with trade restrictions. During checkout, our system automatically verifies your address eligibility. For specific country inquiries, contact [email protected] before ordering.

Within 24 hours of dispatch, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier details with live tracking link
- Estimated delivery window

Can't locate the email? Log into your account to view real-time updates under "Order History." For guest checkouts, use the tracking link sent via SMS (if mobile number was provided).

While 98% of deliveries arrive on time, occasional delays occur due to weather, customs, or carrier issues. If your package exceeds the estimated delivery window by 5+ business days, please:

1. Check tracking for any alerts
2. Contact the carrier directly with your tracking number
3. If unresolved, email [email protected] with "Delayed Order: [Your Order #]" in the subject line

We'll initiate a trace investigation and keep you updated every 48 hours until resolution.

International customers are responsible for any customs fees, taxes, or import duties imposed by their country. These charges vary by destination and product value, typically ranging from 5-20% of the declared value. We legally cannot underdeclare values or mark shipments as "gifts." For accurate estimates:

- Consult your local customs office
- Use online duty calculators (e.g., DutyCalculator.com)
- Consider prepaying fees through carriers like DHL/UPS when available

Unclaimed packages returned due to unpaid duties will be refunded minus original shipping costs.